Got a Question ?

PARENTING WORKSHOPS

When should I attend each workshop?

Each session has a suggested age range of your baby, but also important to observe where they are at in terms of movement – just so you are not getting too far ahead or, your Teeny Tiny has already mastered the tricks of each session.

Ages below are a guideline 

Thriving in the Newborn Months - Ideal to attend when your baby is between 1-3 months please get to know your baby for the first 4 weeks and then I look forward to meeting you both.

On the Move When your baby has strong head control and is showing signs of pivoting, twisting, rotating – getting ready to roll. Between 3-5 months often.

Come Catch Me Crawler When your baby is between 6-10 months or has mastered the rolling milestone and is up on all fours preparing to take off crawling.

Wobbly Walker Is your Teeny Tiny pulling up to stand, cruising your furniture or beginning to walk? Yes, that is perfect somewhere between 10-18 months.

How long are the sessions?

Allow 30-40 mins for the prerecorded content and 1 hour for the online Q&A.


SHIPPING AND RETURNS  

How will my order be delivered?

We use Aramex Couriers to deliver all of your purchases. Sorry we do not courier to PO Boxes. We aim to ship all orders within 24 hours of purchase. We are able to provide you with a tracking number so that you can track your package online whilst in transit. 


How soon will my order arrive?

Auckland 1-3 Business Days

Rest of North Island 2-4 Business Days

South Island 3-5 Business Days

Rural Delivery Add 2-3 additional Business Days


What are the delivery costs?

Nationwide Wide $7.99

Rural Delivery $9.99


I have received a faulty/damaged product can I return?

Yes you can.  All items are thoroughly inspected prior to leaving our storeroom, if shipping damage occurs during transit please notify use as soon as possible and we will gladly work with you to have the item returned or replaced.

Goods being returned remain the responsibility of the customer until they reach us, we cannot be held responsible for goods lost in transit.  If you have just changed your mind and wish to return your purchase you will need to pay the return shipping cost.  Further to this we will meet all our obligations under the Consumer Guarantees Act with respect to faulty and/or defective products. To arrange for a return please e-mail wendy@teenytiny.co.nz.  We reserve the right to refuse a return on any product that does not meet these requirements. Please email wendy@teenytiny.co.nz and we will assist you with the return process.


Sorry my question wasn’t answered what can I do?

Easy, drop me an email wendy@teenytiny.co.nz, browse the rest of my site, give me a call 021 741309, DM, Messenger – whatever your preferred form of comms is – I look forward to hearing from you.

Wendy xx

 

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